• Should We Shop on Thanksgiving?

    Updated: 2013-11-28 19:16:00
    Should We Shop on Thanksgiving Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Should We Shop on Thanksgiving November 28, 2013 Tweet If there is one thing that's made this country and many others great , it's tradition . I don't mean to get all Fiddler on The Roof here but many traditions are fantastic . Like family dinners , brunches and other things which have positive societal impact . One of these of course is Thanksgiving where families gather together and spend the day . Of course its become less sacred as stores have decided to open on this day . Recently in the

  • Microsoft Strikes Back at Chromebook

    Updated: 2013-11-27 11:33:48
    Microsoft Strikes Back at Chromebook Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Microsoft Strikes Back at Chromebook November 27, 2013 Tweet Amazon's second most popular laptop result when you search for the term and sort by best sellers is the following Samsung . Chromebook Moreover , Chromebooks have been popular on Amazon for quite some time . As if the threat from smartphones and tablets weren't enough to scare the daylights out of Microsoft's PC division , the Chromebook threat seems to be really inflicting damage . This is the reason Microsoft is striking back

  • Do Intel Retail Stores Make Sense?

    Updated: 2013-11-15 15:53:20
    Do Intel Retail Stores Make Sense Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Do Intel Retail Stores Make Sense November 15, 2013 Tweet Decades back Intel research showed them that people buying computers powered by their processors didn't know who made the processor . Many people in fact thought the manufacturer of the computer such as Compaq made the CPU . This revelation launched a multibillion dollar advertising campaign focusing familiar slogans like Intel Inside . rdquo Intel has since firmly established itself in the mind of consumers but the challenge the

  • Fenero Aims to Disrupt Cloud Contact Center Pricing

    Updated: 2013-11-13 19:06:27
    Fenero Aims to Disrupt Cloud Contact Center Pricing Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Fenero Aims to Disrupt Cloud Contact Center Pricing November 13, 2013 Tweet Cloud-based contact center solutions have been priced fairly uniformly in the past You pay per seat and feature . You want to add more people or features such as analytics , etc . and you pay more . Some vendors offer an all-inclusive solution of course meaning the only variable is the number of seats but regardless , the model has been fairly static for the past few decades starting back in the

  • GigSky Wants to Easily Connect You Everywhere

    Updated: 2013-11-12 20:27:52
    GigSky Wants to Easily Connect You Everywhere Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe GigSky Wants to Easily Connect You Everywhere November 12, 2013 Tweet One of the largest challenges international travelers have is staying connected at affordable and easy-to-understand rates . The last time I was in Europe I was fortunate enough to have a portable WiFi device with me that gave me free access to 3G . I happily streamed music in the gym and would occasionally look at my phone ad notice the WiFi icon was missing for some reason . My stomach would drop whenever this

  • ZipWhip: What if Every Phone Number Could Text?

    Updated: 2013-11-12 18:40:17
    : ZipWhip : What if Every Phone Number Could Text Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe ZipWhip : What if Every Phone Number Could Text November 12, 2013 Tweet Back in 2005, yes , 2005 I wondered when WiFi phones would allow text messaging I suggested there was an opportunity for companies to take advantage of the merging of the VoIP and consumer electronics spaces . Of course eight years later the world is a different place . The iPhone was two years from being introduced back then , Blackberry was in the early days of becoming king of the smartphone market and

  • Amazon and Obamacare Call Center News

    Updated: 2013-11-11 23:42:13
    Amazon and Obamacare Call Center News Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Amazon and Obamacare Call Center News November 11, 2013 Tweet I'd like to thank the many hundreds of you who registered for the call center webinar I moderated today about Amazon's Mayday button . It was truly great and I was blown away by how the companies many in the Fortune 500 attending the webinar were so far ahead of the curve compared with typical organizations . For example when asked how many companies were looking to transform customer service from a necessary function for

  • Texting While Driving Laws Don't Work

    Updated: 2013-11-04 14:02:23
    Texting While Driving Laws Don't Work Rich Tehrani CEO Home About Me Archives Contact TMCnet Blogs TMC Events Online Communities TMCnet Home Communications and Technology Blog Tehrani.com Communications and Technology Blog Latest news in IP communications , telecom , VoIP , call center CRM space Subscribe Texting While Driving Laws Don't Work November 4, 2013 Tweet Let me start by saying texting-while-driving is dangerous yet it is something many continue to do . Moreover , government legislators who try to stop bad behavior , as usual think not of the unintended consequences of their actions . Instead they feel good about themselves when they pass laws even when these regulations don't . work Here is the challenge . People ideally text by placing their phones high-up above the steering

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